Terms of Service

Effective Date: January 1, 2024
Last Updated: June 15, 2026

Medical Services Disclaimer

Essence Wellness provides telehealth wellness services through licensed medical professionals under the supervision of a licensed Medical Director.

The information provided on this website is for educational and informational purposes only and:

  • Is not medical advice.
  • Does not replace individualized medical evaluation, diagnosis, or treatment.
  • Does not establish a clinician–patient relationship.
  • Does not guarantee eligibility for treatment or specific health outcomes.

Prescription decisions are made solely by the licensed medical provider after an appropriate medical evaluation and in accordance with applicable laws and professional standards.

Communications with non-clinical staff, including care coordinators, wellness specialists, or administrative personnel, are for informational and administrative purposes only and should not be interpreted as medical advice.

A clinician–patient relationship is established only after a licensed medical provider has reviewed your medical information and determines that treatment is appropriate.

No Guarantee of Results

Individual results vary and depend on numerous factors, including but not limited to:

  • Medical history
  • Current health status
  • Medication adherence
  • Nutrition and exercise
  • Lifestyle factors
  • Biological variability

Essence Wellness makes no guarantee regarding weight loss, symptom improvement, body composition changes, health outcomes, or any other specific result.

Telehealth Services

Medical services are provided through telehealth in accordance with applicable state and federal laws.

Services may include synchronous (live video or telephone) and asynchronous care, in which a licensed provider reviews your submitted medical information without a live appointment when clinically appropriate.

By using our Services, you acknowledge and consent to receiving care through these telehealth methods where permitted by law.

Third-Party Pharmacy Fulfillment

Essence Wellness does not manufacture, compound, dispense, or ship prescription medications.

If treatment is prescribed, medications are fulfilled by independent, licensed U.S. pharmacies and delivered through third-party shipping carriers.

Essence Wellness is not responsible for:

  • Shipping delays
  • Weather-related delivery interruptions
  • Incorrect shipping information provided by the patient
  • Lost, stolen, or damaged packages after confirmed delivery
  • Pharmacy inventory shortages or fulfillment delays

When possible, we will assist patients in coordinating communication with the pharmacy to help resolve delivery issues.

Payment Agreement

By purchasing products or services from Essence Wellness, you acknowledge that:

  • You have completed all required health questionnaires and intake forms truthfully.
  • You understand the fees associated with your selected services or membership.
  • You authorize payment for telehealth services, medications (if prescribed), laboratory testing (if applicable), and related wellness services.
  • You agree to our Refund Policy and all applicable financial consent documents.

Appropriate Use

You agree to use our Services responsibly and lawfully.

Services may not be used:

  • By providing false or misleading medical information.
  • To obtain medications for another individual.
  • For medication diversion or misuse.
  • For resale or redistribution of prescription medications.
  • In violation of any applicable federal, state, or local law.

Violation of these terms may result in suspension or termination of services at the discretion of the treating provider.

Limitation of Liability

To the fullest extent permitted by applicable law, Essence Wellness shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, telehealth services, pharmacy fulfillment, or shipping delays.

Nothing contained in these Terms limits the legal responsibilities of licensed healthcare providers for professional medical services where such limitation is prohibited by law.

Changes to These Terms

Essence Wellness reserves the right to update or modify these Terms of Service at any time to reflect changes in applicable laws, telehealth regulations, business operations, or medical practices.

Updated Terms become effective immediately upon posting to this website. Continued use of our Services constitutes acceptance of any revised Terms.

Policies may change as telehealth regulations evolve. We encourage you to review these Terms of Service periodically to stay informed of any updates.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Essence Wellness
Website: essencewellness-sd.com
Email: info@essencewellness-sd.com
Phone: 858-779-2740

Get Started on Your Path to Wellness, Confidence, and Empowerment. Book a Complimentary Consult Today.